German Content Moderator for Social Media Porto

German Content Moderator for Social Media
Porto
Porto, Porto District, Portugal

Social network you want to login/join with:

Client:

Cross Border Talents

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e7072681481d

Job Views:

13

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

This is a very
- known social media that is requiring a moderator for their content.

Tasks:

1. Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
2. Reviewing/updating contents on a popular social media platform
3. Audit of content received and sharing for Social Media Upload
4. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
5. Maintain broad knowledge of client products and/or services
6. Strict adherence to the accuracy guidelines as laid down by the client
7. Ensuring to protect the data of the customer and compliance process is followed

Requirements:

1. C1 or higher in German
2. B2 in English
3. Associate degree in related field with 6 months to one year of relevant experience preferred
4. Strong computer navigation skills and PC Knowledge
5. Ability to effectively communicate, both written and verbally
6. Dependable with strong attention to detail
7. Skilled in
   - tasking; including the ability to be flexible and adapt to changes quickly
8. Tolerance for repetitive work in a
   - paced, high production work environment
9. Ability to work as a team member, as well as independently
10. Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
11. Willingness to work a flexible schedule

Relocation package available.

Opportunity to grow your career.

Join a big multinational company, with a friendly international team.