Full-time Administrator/Administrativo - Nido Carcavelos - () Cascais

Full-time Administrator/Administrativo - Nido Carcavelos - ()
Lisboa
Cascais, Lisboa, Portugal

Empresas: Nido Living

PURPOSE OF THE ROLE The Administrator is responsible for the day to day administrative and reception operations of the residence. The role will be the primary contact for all residents, contractors, suppliers, agencies, and other stakeholders working within the building and is expected to uphold and demonstrate Nido’s high brand and customer service standards. KEY RESPONSIBILITIES (include but are not limited to): Operations • Promote a ‘residents first’ culture and ensure their expectations are met. • Take responsibility for management of the office and reception. • Ensure that the customer service level of the residence team remains high • Manage the sales process at the residence • Manage and communicate room cleans and reactive maintenance works. • Assist with supervision of
- site maintenance operations including planned preventative and reactive maintenance. • Assist with supervision of housekeeping operations to ensure that the site always remains presentable. • Implement and ensure that Nido Standard Operating Procedures are adhered to by
- site staff and residents. Compliance • Assist with health and safety standards of the residence to ensure they are adhered to, and the team are trained and up to date with changing responsibilities, legislation and obligations. • Ensure compliance with all agreements and contracts in delivery to residents, suppliers, and stakeholders. • Ensure that reporting and monitoring structures are in place to identify accidents, incidents, Financial • Assist the General Manager and Area manager with budget management, occupancy commitments and cost plans. • Assist in the implementation of cost management and
- generating initiatives to enhance operations where possible. • Assist with accurate and timely reporting on a weekly and monthly basis. • Ensure prompt collection of all sums due from residents and effectively manage all arrears and bad debt. • Assist the General Manager/ Assistant Manager with reconciling accounts against bank statements.

Requisitos :