Front Office Application Support Analyst (Lisbon or Porto) Lisboa

Front Office Application Support Analyst (Lisbon or Porto)
Lisboa
Lisboa, Lisboa, Portugal

Meritis is an IT consulting, management and development firm founded in 2007, with offices in Paris, Sophia-Antipolis, Aix-en-Provence, Montpellier, Toulouse, Nantes, Lille, . . . And now Lisbon! Our mission? To connect the best talents with companies, and give them a head start.

We support our customers in all their digital transformation needs through a wide range of areas of expertise: Software Engineering, Finance, Project Management, Devops, Data, Cloud, Cybersecurity and Agility.

We are active in the banking, insurance, telecommunications, industry and transport sectors, and today 40% of CAC40 companies are Meritis customers.

Backed by our values of high standards, humility, benevolence and proximity, we now employ over 900 people.

We make it a point of honor to be close to our employees and to provide them with individualized support, whatever their position within the company.

Certified Great Place To Work since 2013, our concept of
- being at work goes far beyond a simple label, and it's our employees who speak best of it: https://www.glassdoor. fr/Avis/Meritis-Avis-E1163008. htm.

Job Description :

You will be involved in the publication of
- asset indices, spanning a wide range of products including
- based, equity, and commodity indices. This position is ideal for individuals with a strong IT background who are curious about financial markets and want to work closely with the business side. This is an exciting opportunity to be at the intersection of technology and finance.

Main Responsabilities:

• Investigating Issues: Investigate the root cause of publication issues and provide solutions or escalate as necessary, ensuring
  - up until resolution. Investigations will span multiple platforms and involve transversal collaboration, requiring the use of tools such as SQL, Excel, Splunk, Camunda, Jira, Dynatrace, Ubix, and Bloomberg
• Supporting CInergy Application: Provide user support throughout the entire lifecycle of an index, ensuring proper configurations across the necessary systems for index calculation or publication.
• Workflow Management: Oversee workflow systems, ensuring that all workflows run on time daily, manage workflow incidents, and collaborate with development teams to improve workflow monitoring.

Technical skills:

Technical Proficiency:

• Advanced knowledge of tools like SQL, REST, JSON, Spring Boot, Excel, Python, financial market data, and database management systems.
• Strong analytical skills to troubleshoot technical issues related to servers, connectivity, and scripts.

Problem-Solving Abilities:

• Capable of quickly identifying and analyzing the root cause of complex problems, whether they are external, technical, or internal
• Proven experience in delivering solutions in a
  - paced environment with tight deadlines

Soft skills:

• Fluent in English
• Minimum 4 years experience
• Strong communication skills to interact with multiple stakeholders, including IT,
  - office teams, and external data providers.
• Ability to clearly report incidents and follow up with relevant teams until resolution, ensuring smooth collaboration across business and technical teams.
• Meticulous attention to detail to ensure that calculations and publications are accurate and comply with rulebook requirements.
• Ensure consistency in daily workflows and the integrity of data and indices published.
• Comfortable working in a
  - oriented environment, collaborating with departments like IT, QIS structuring, and external partners to ensure efficient operations.
• Close interaction with
  - office teams to ensure that technical solutions are aligned with business objectives.
• Ability to adapt to evolving systems, methods, and technologies, with a commitment to continuous improvement in workflow efficiency.
• Willingness to learn more about financial products and market dynamics to bridge the gap between IT and business functions.
• Comfortable working in
  - pressure situations, especially during critical times for index calculation and publication.
• Ability to prioritize and manage multiple tasks simultaneously, ensuring deadlines are met even in challenging circumstances

Additional information:

Are you ready to take on new challenges within an environment conducive to
- being?

Being a consultant at Meritis means:

• Evolving in a company where learning is encouraged: certification training,
  - learning, meet
  Up, code competitions, career paths, etc;
• Being part of communities of experts who share their knowledge and experience;
• Choice of project;
• Benefit from a network of clients who trust us and whom we have built up over the years;
• Work in a friendly environment with a lot of events: lunches, afterworks, teambuilding, annual parties, etc;
• Join a company where it's good to work, certified "Great Place to Work".

Our differences are our assets. That's why Meritis is committed to diversity and
- discrimination. All our jobs are accessible to people with disabilities.

We look forward to hearing from you. You can contact ethiquegroup@meritis. fr if you believe you are a victim or witness of discrimination.