French-Speaking Customer Support Specialist – Digital Platform (Lisbon - M/F) - () Lisboa

French-Speaking Customer Support Specialist – Digital Platform (Lisbon - M/F) - ()
Lisboa
Lisboa, Lisboa, Portugal

Empresas: Manpower
Group

Are you passionate about digital solutions and helping others succeed online? Join our team in Lisbon as a French-Speaking Customer Support Specialist and be part of an exciting global brand! About the Role: We are a leading
- based development platform, empowering millions of users worldwide to create, design, and grow their online presence. As a Customer Support Specialist, you will assist users with website management, troubleshooting, and optimization—helping businesses, bloggers, and creatives bring their visions to life! Your Responsibilities: ? Provide
- notch customer service via chat, email, and phone. ? Guide users through troubleshooting and platform navigation. ? Educate customers on platform features and best practices. ? Collaborate with the product and development teams to resolve technical issues. ? Stay updated on new features to ensure accurate support. ? Gather and relay user feedback to improve the overall experience. Your Profile: ? ? Native or fluent in French, with good English skills. ? ? Experience or knowledge in digital marketing and/or web design (mandatory). ? ? At least 1 year of customer service experience with a strong customer focus. ? ? Tech-savvy and quick to learn new software tools. ? ? Strong communication skills,
- solving abilities, and patience. ? ? Experience with website builders or content management systems is a plus. ? ? Independent, proactive, and able to multitask efficiently. What We Offer: ? ? Competitive salary package ? ? Monday to Friday schedule (6:00 – 22:00, rotating shifts) ? ? Work in an innovative and dynamic environment ? ? Join a multicultural team in Lisbon ? ? Career growth opportunities Ready to take your customer service skills to the next level? Apply today and help users build their online success! ? ?

Requisitos :