French-speaking Customer Support Agent (website solutions) in Lisbon, Portugal
Your Role
As a Customer Service Representative, your responsibilities will include:
- Delivering exceptional service through chat, email, and phone support.
- Assisting users by troubleshooting platform issues and providing solutions.
- Educating users on platform features to maximize their website potential.
- Collaborating with product and development teams to resolve complex technical issues.
- Keeping
-
- date with new program features to offer accurate assistance. - Gathering and sharing user feedback to enhance the overall experience.
You’re a Perfect Fit if You
- Are fluent in both French (spoken and written) and English (B2 level).
- Have previous experience in customer service, tech support, or a similar role.
- Possess excellent communication skills, both verbally and in writing.
- Are
- savvy and quick to adapt to new software and tools. - Have strong
- solving abilities and patience when assisting users. - Experience with website builders or content management systems is a plus.
What’s Offered
- Full-time, indefinite contracts (negotiable based on experience).
- Competitive salary and
- based bonuses. - Prime location in Lisbon, Portugal.
- Paid training on company and project specifics.
- Opportunities for career growth, specialized training, and language courses.
Work Eligibility
Applicants must be legally authorized to work in Portugal.
Why Choose Lisbon?
Lisbon, the vibrant capital of Portugal, is a city full of life, offering great shopping, food, nightlife, and rich cultural heritage. With a mild climate and a growing expat community, Lisbon is one of Europe’s most popular destinations.
About Us
Multilingual Jobs Worldwide is a global recruitment agency specializing in multilingual and international talent, with offices in multiple European cities. We’ve helped thousands of people find exciting career opportunities.
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