French-Speaking Customer Support Advisor
French-Speaking Customer Support Advisor
Join our client's team in Braga, a city known for its rich history, stunning architecture, and charming atmosphere. The project you will work for is a leading global home furnishings retailer, committed to providing exceptional service and innovative products to customers worldwide. We pride ourselves on our dedication to quality, sustainability, and creating a better everyday life for our customers.
We are seeking a passionate and
- focused French-Speaking Customer Support Advisor to join our client's team. In this role, you will be the first point of contact for our French-speaking customers, providing exceptional support and ensuring a positive experience with our products and services.
There are options for working onsite or from your home in Braga.
Responsibilities:
- Engage with French-speaking customers via phone, email, and chat to provide
- notch support and assistance. - Resolve customer inquiries and issues promptly and effectively, ensuring high levels of customer satisfaction.
- Collaborate with other team members to enhance the customer experience and improve service quality.
- Stay
-
- date with our products and services to provide accurate and relevant information to customers. - Identify and escalate issues to appropriate teams when necessary to ensure quick resolution.
What We Offer:
- Competitive Salary: Enjoy a competitive salary along with
- based incentives. - Comprehensive Benefits: Health insurance, wellness programs, and other perks to support your
- being. - Career Growth: Opportunities for professional development and career advancement within the company.
- Vibrant Work Environment: A supportive and dynamic workplace culture that values collaboration and innovation.
Requirements:
- Native or
- native fluency in French and proficiency in English. - An EU ID or Portuguese residence card.
- Excellent communication and
- solving skills. - A positive and proactive attitude with a passion for delivering outstanding customer experiences.
- Previous experience in customer support or a similar role is a plus, but not required.
Join us and become a key player in providing excellent support to our French-speaking customers. Apply now to embark on an exciting journey in one of Portugal's most charming cities!
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