French Customer Advisor for Abbott Diabetes Care - Portugal Lisboa

French Customer Advisor for Abbott Diabetes Care - Portugal
Lisboa
Lisboa, Lisboa, Portugal

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Do you want to contribute to healthcare and
- being around the world?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Portugal?

So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Abbott Diabetes Care creates breakthrough products – in diagnostics, medical devices, nutrition, and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices
• Offer specialized customer support through written and phone communication
• Provide information regarding purchasing procedures, order tracking, and deliveries
• Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create amazing customer experiences that people value and we are proud of
• Follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of French (C2)
• Intermediate level of English (at least B2) for training and documentation
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
• Analytical and
  - solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal

Benefits.

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peek of the job in action