French Advisor for Action Cameras - Lisbon, Portugal Lisboa

French Advisor for Action Cameras - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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French Advisor for Action Cameras - Lisbon, Portugal

Client:

Sitel

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a0e784d2dc14

Job Views:

42

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Come and work with us.

How about working in a support team focused on the sporting and adventurous public?

Are you French native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon?

So we have the perfect opportunity for you!

Your future project: join our French Customer Support team.

Our client produces action cameras, often used in
- action videography and part of the connected sports movement, considered one of the “Top 10 Best Brand Channels on Youtube”.

As a customer service specialist in this project, your daily responsibilities will include:

• Providing technical support for a renowned technology company, known for their action cameras, drones, apps, and video editing software.
• Offering solutions for customer demands by identifying and troubleshooting with the available resources.
• Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
• Meeting and exceeding our service quality goals, compliance regulations, and productivity targets.
• Creating amazing experiences that people value and we are proud of.
• Following the direction of management and providing feedback.

To succeed in the role, you will need to have:

• Native or proficient level of French (C2).
• Advanced level of English (C1) both verbal and written.
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
• Analytical and
  - solving skills with strong attention to detail.
• Desire to learn and advance, be a curious investigator and problem solver.
• High-speed internet access and appropriate conditions for remote work.
• Must hold EU citizenship or valid work permit for Portugal.
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal.

Benefits:

• Signing bonus.
• Relocation package.
• Competitive wages.
• Paid professional training.
• Private healthcare & dental insurance (after six months of employment).
• Growth opportunities through various development programs.
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program.
• Job stability.
• Life-long skills and experience.

Go further with Foundever.

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.