Fleet Service Technician - Iberia Porto

Fleet Service Technician - Iberia
Porto
Porto, Porto District, Portugal

Location: Oporto, 13, PT

Company: Goodyear

Remote position (home office) based in the North Part of Portugal area with availability to travel (50%-70%)

At Goodyear Iberia, we want to expand our team, specifically looking for a person who wants to grow with us, adding value within the Total Mobility department as a Fleet Services Technician.

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate our quality service provided by Goodyear's Service Providers for Goodyear contracted fleets. Reporting on mileage analysis while bearing the responsibility for giving approval to the work of Service Providers, with particular emphasis on
- effectiveness and appropriate service level.

Principal Duties and Responsibilities

• Tire management, control, and monitoring of all tires to ensure correct usage (reuse where relevant). Establish guidelines and service policies to achieve the best mileage performance.
• Work with Service Providers to ensure a high standard of quality service is provided, enabling this through effective communication, improvement plans, and the use of technological applications.
• Coordinate with fleet points of contact to enable the provision of quality service.
• Tire maintenance services: auditing, controlling, monitoring, and analyzing the services provided.
• Register and promote the registration of the shipment and monitoring of demounted tires for recycling and retread via the
  - Casing application.
• Promote the use and training of our mobility solutions, and follow up and analyze data provided by our reporting tools to optimize and improve profitability.
• Take a proactive approach to the use of our reporting tools, auditing service reviews to develop and implement service improvement plans.

Requirements

• Medium-grade vocational training or similar.
• Post-sale service for truck and fleet tires (nice to have).
• Tire transport industry knowledge (nice to have).
• Microsoft Office (user), Excel (preferably Advanced), Internet (user), Apps (user).
• Flexibility, communication skills, analytical skills, and an agile approach to
  -
  - day activities.
• Languages: Portuguese and Spanish. English is highly valued.

What We Offer

• Good working environment
• Development in a multinational environment.
• Opportunities for professional development in the company.
• Possibility of continuous training.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies. It employs about 72, 000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop
-
-
- art products and services that