Field Support - Apoio Local
col-wide
Job Description:
Job Description:
DXC Technology is the world's leading independent,
-
- end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology serves nearly 6, 000 private and public sector clients across 70 countries.
We are reinforcing our Workplace Division with a Field Support Technician:
What we are looking at:
Good oral and written communication skills in local language and English
Good interpersonal skills
Service
Now ticket handling
Knowledge of Microsoft Windows and Apple operating system
Assistance of End User assigned IT devices and software
Standard and
- standard Hardware devices (monitors, printers, etc)
Perform basic Hardware support for Desktop and Laptop
RAM upgrade
Keyboard exchange
SSD or HD replacement
Assistance on Software related issues
Microsoft Office 365 Suite
Software Deployment
Smart hands experiences for any support team including but not limited to: MFP, Standalone, Network Printers and Scanners including toner replacement, Servers and storage
Smartphones and Portable devices experience
Meeting room support (Audio and Video equipment)
Network cable and patching, Wi-Fi network, router, HUB and Switch
Asset Management
Knowledge base and manuals maintenance
Stock management
End user training and education
In client office 100%
What we offer:
Full-time employment contract
Numerous opportunities for personal and professional development and advancement within the company by taking part in interesting and challenging projects
Modern and friendly work environment with open door policy
Professional technical and soft skill training programs (internal DXC Learning, DXC Partners Network and certification program);
Opportunity to learn and evolve within a team of experienced colleagues
Competitive compensation package adjusted to candidate's experience and qualifications
Flexibility in work arrangement
Come and join us on our Digital journey
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