Field Service Hardware Engineer - Porto, Portugal Póvoa de Varzim

Field Service Hardware Engineer - Porto, Portugal
Póvoa de Varzim
Póvoa de Varzim, Porto District, Portugal

Field Service Hardware Engineer - Porto, Portugal

Apply locations Portugal, Porto - POR F time type Full time posted on Posted 5 Days Ago time left to apply End Date: March 31, 2025 (30+ days left to apply) job requisition id R-17957

Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our Global Team:

We are a team of more than 72, 000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world.

Responsibilities:

• You are the primary contact for Varian a Siemens Healthineers Company customer service and repair needs ensuring that our customers’ equipment always operates efficiently.
• Support customers and company employees onsite, over the phone and/or via remote connections, analyzing and trying to anticipate future or incipient issues.
• Your biggest challenge is to quickly immerse yourself with all the knowledge in medical linear accelerators and learn about all the technical specificity of such a complex machine.
• Document all customer iterations on Salesforce Unity system and complete the rest of administration tasks.
• Given the extreme criticality of Radiotherapy Equipment, you will work on a flexible timetable, adapting your schedule to optimize clinical availability of our systems.
• Be prepared to travel 30% of the time with occasional hotel stays away from applicable area.

Requirements:

• We will strongly value having some experience as service engineer in, preferably healthcare equipment, or any other type of complex service activity, with proven strong analytical and logical abilities.
• Biomedical / Electronics /Mechanics / Telecommunication / Physics or IT university degree.
• Advanced IT skills, being able to troubleshoot complex Network, Hardware or Operating System issues.
• Ability to work autonomously and manage your own schedule, with a high level of autonomy and responsibility.
• Handling pressure & effectively dealing with challenging situations, by understanding customer’s needs and displaying excellent communication and customer facing skills.
• Fluent in Spanish and English.

As an
- opportunity employer we are happy to consider applications from individuals with disabilities.