Field Delivery Specialist - Oeiras [100-000310-1] Oeiras

Field Delivery Specialist - Oeiras [100-000310-1]
Oeiras
Oeiras, Lisboa, Portugal

We are recruiting for the position of Field Delivery Specialist

Main responsabilities:
• Case intake, case management, case prioritization and escalation, performance management and process improvements;
• Works in partnership with Regional Delivery Managers and Regional Process Managers to ensure process/policy/system changes & optimizations are implemented;
• Leverages control tower reporting to oversee the operation in the region.
• Coordinates large ad hoc requests or projects (perform capacity assessment, assess ETA for resolution, agrees on frequency of status updates).

Who you are?
• Able to engage at Sales Leadership Level
• Process and Execution Knowledge on Service Delivery.
• Excellent analytical and data storytelling skills.

What do we have to offer?
• Contract with Adecco Human Resources;
• The chance to work for a multinational company operating in the field of computer programming;
• Hybrid working system;
• Salary conditions in line with the offer.