Experience Store Specialist Oeiras

Experience Store Specialist
Oeiras
Oeiras, Distrito de Lisboa, Portugal

Do you have a strategic mindset and experience managing store operations? Are you passionate about driving growth and enhancing customer experience? Then you are the one we are looking for!

We are hiring an Experience Store Specialist for a multinational technological company.

Responsibilities:

1. Provide operational support for stores: work together with new partners;
2. Ensure all planograms and POS materials are up to date;
3. Arrange all formation/training for the stores (including professional attitude, speech, etc. );
4. Be responsible for uniforms and the entire store team image;
5. Maintain stores: monitor customer experience and feedback;
6. Work together with the local agency to develop the entire store designs for new openings and liaise with the main team;
7. Work with the KAM to build a visibility plan and an annual communication plan;
8. Monitor all store renewals until opening;
9. Manage the store budget for new openings.

Qualifications:

1. MSc / BS degrees in Business Administration, Management, Marketing or related field;
2. 3+ years of professional experience in similar role;
3. Experience with marketing strategies, research, writing and advertising campaigns, commercial department and sales;
4. Experience with social media strategy, management and digital content development;
5. Experience with customer service and monitoring;
6. English and Spanish Fluency (written and spoken);
7. Analytical thinking, team player, adaptability and
   - solving attitude.

Benefits:

1. Performance bonus;
2. Free parking;
3. Birthday off;
4. Integration in a dynamic team;
5. Participation in challenging projects.