ERP Support Specialist - Sintra

ERP Support Specialist
Sintra
Sintra, Lisboa, Portugal

1 day ago Be among the first 25 applicants

Jobbex, a company that empowers people & organizations by matching great talents to great projects is looking for the next ERP Support Specialist to support one of our clients.

As an IT & ERP Support Specialist, you will play a crucial role in ensuring the stability, security, and efficiency of IT operations. You will provide support for
-
- day IT tasks, assist with SAGE X3 ERP-related issues, and contribute to continuous process improvements.

This role requires
- site presence. Remote work is not foreseen in the initial stages.

Responsibilities:

Provide IT support for daily operations, including equipment provisioning, user access management, and endpoint maintenance.
Troubleshoot and resolve general IT issues as well as specific SAGE X3 ERP problems.
Offer
- user support, particularly for executive staff, and provide guidance on standard office applications and best practices.
Manage software licensing and ensure compliance.
Support employee onboarding and offboarding processes on corporate systems.
Develop and maintain IT documentation, including manuals and SOPs.
Oversee IT budgeting for both software and hardware needs.
Ensure stable and secure IT operations across systems and services.
Lead continuous improvement initiatives within the IT team.
Prioritize and execute tasks effectively in a
- pressure environment.

You’ll be a great match if you have:

Degree in Computer Engineering or a related field.
Minimum 5 years of relevant IT experience.
Proficiency in English and Portuguese (written and spoken).
Experience with management software and ERP systems.
Familiarity with industrial manufacturing processes.
Hands-on experience in implementing management solutions in distribution and production environments.
Knowledge of SAGE X3 or similar ERP systems.
Experience with SQL database technologies and reporting tools (e. g. , Crystal Reports).
Strong background in systems administration.
Certifications in Microsoft, HPE, and VMware are highly valued.
Experience with Active Directory administration and Windows Server environments.