Entry Level Portuguese Customer Service Support in Greece - Paid Relocation Lisboa

Entry Level Portuguese Customer Service Support in Greece - Paid Relocation
Lisboa
Lisboa, Portugal

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Entry Level Portuguese Customer Service Support in Greece - Paid Relocation, Lisboa

Client:

Location: Lisboa, Portugal

Job Category: Other

Salary: $0-0/monthly

EU work permit required: Yes

Job Views: 7

Posted: 22. 01. 2025

Expiry Date: 08. 03. 2025

Job Description:

Patrique Mercier Recruitment JP is thrilled to offer an incredible opportunity for Portuguese-speaking individuals to kickstart their careers in customer service! Join our team in Greece and enjoy the benefits of a fully paid relocation package. In this
- level role, you will provide exceptional support to Portuguese customers, assisting them with their inquiries and ensuring a delightful experience. Embrace the chance to work in a vibrant environment while enhancing your professional skills and enjoying the rich culture of Greece!

Responsibilities

1. Deliver
   - notch customer service to Portuguese-speaking clients via various channels including phone, email, and chat.
2. Effectively address and resolve customer inquiries and concerns to promote high satisfaction.
3. Stay updated on company products and services to provide accurate information to customers.
4. Maintain detailed records of customer interactions in the company’s CRM system.
5. Work collaboratively with team members to enhance the overall customer experience.
6. Participate in training and development programs to improve your customer service skills.
7. Contribute insights and ideas for process improvement and customer engagement.
8. Fluent in Portuguese and English, both written and spoken.
9. Strong communication skills with a focus on delivering excellent customer service.
10. Ability to work in a
    - paced environment and handle multiple tasks effectively.
11. A passion for helping customers and solving problems.
12. Previous experience in customer service is a plus but not necessary.
13. Willingness to relocate to Greece and adapt to a new cultural setting.
14. Team-oriented attitude with a positive and proactive mindset.