English Sales Account Management Advisor for Financial Software Company Porto

English Sales Account Management Advisor for Financial Software Company
Porto
Porto, Porto District, Portugal

English Sales Account Management Advisor for Financial Software Company

Are you a customer service representative looking to expand your skills and maximize your potential earnings?

Are you English native or fluent with strong sales and account management skills?

Are you looking for a role that rewards you the more you put in?

So we have the perfect opportunity for you!

Your future project: join our Sales Account Management team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

• Contact clients that are using the 3-month trial period Quick
  Books version through phone, ensuring the best quality service.
• Engaging with the clients explaining the advantages of having the paid version, finishing the process of Sale.
• Solve with precision and efficiency emerging issues that customers may face.
• Perform corrections and optimize the customers' technical knowledge.
• Meet and exceed our service quality goals, compliance regulations, and productivity targets.
• Create amazing experiences that people value and we are proud of.
• Be responsible for following the direction of management and providing feedback.

To succeed in the role, you will need to have:

• Previous experience in sales and account management (mandatory).
• Native or proficient level of English (C2).
• Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
• Analytical and
  - solving skills with strong attention to detail.
• Self-Motivating Skills.
• Negotiation Skills.
• Desire to learn and advance, be a curious investigator and problem solver.
• Must hold EU citizenship or valid work permit for Portugal.
• Be a local candidate or willing to relocate to Porto, Portugal.

Benefits:

• Competitive wages.
• Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments).
• Paid professional training.
• Private healthcare & dental insurance (after six months of employment).
• Growth opportunities through various development programs.
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program.
• Job stability.
• Life-long skills and experience.

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries: Outsourcing and Offshoring Consulting