E-COMMERCE OPERATIONS EXPERT
Responsibilities:
- Track & trace fulfillment cycles and efficiency
- Monitor satisfaction rates & stockouts (transfers & reservations)
- Oversee inventory management and order fulfillment processes.
- Order lifecycle logistics lead times (CLT » SIT » SMF » Order2Ship)
- Ensure stock uniformity (stock lifecycle, sales consumables)
- Control & negotiate safety stock
- Monitor & manage logistics consumables
- Identify, manage, and mitigate order stockouts
- Ensure proper handling of shipping processes (HD, PUDO, C&C) and reverse logistics
- Lead logistics & transportation projects (requirements, QA, monitoring)
- Implement new markets & store database management
- Ensure compliance in all transactional markets
- Track KPIs for transportation efficiency (ship2deliver lead time, % successful deliveries, reverse logistics) & monitor costs
- Manage Service /OMS projects assuring FSD and User Stories, as well as maintaining relationship with technology partners, internal users, roadmap & development lifecycles
Profile:
- A degree in Business Administration, Finance or Engineering (preferential)
- 3 years' experience in the role (retail)
- Experience of working in retail companies
- Proficient in English and Spanish (oral and written)
- Positive, proactive, creative, resourceful and resilient
- Availability to live in Porto
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Informações detalhadas sobre a oferta de emprego
Empresa: Phiture Localização: Porto
Porto, Porto District, PortugalPublicado: 15. 3. 2025
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