Dutch Customer Service Associate for bol.com - Remote all over Greece Aveiro

Dutch Customer Service Associate for bol.com - Remote all over Greece
Aveiro
Aveiro, Aveiro District, Portugal

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Dutch Customer Service Associate for bol.com - Remote all over Greece, Aveiro

Client:

Speakit

Location:

Remote all over Greece

Job Category:

Customer Service

EU work permit required:

Yes

Job Reference:

f6fe348bb54a

Job Views:

8

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Are you a Dutch speaker? Do you love communicating with people and providing them with solutions?

We are looking for Dutch Customer Service Associates to work for an
- shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening, and DIY.

Pack your bags for Greece and work remotely all over the country!

What you will do:

• Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer.
• Listen to what drives our customers and provide solutions either by phone calls, emails, or chats.
• Handle inquiries about product orders, payments, deliveries, and customer complaints.
• Maintain high customer satisfaction.
• Take the extra mile to engage customers.

Requirements:

• Native /
  - native level in Dutch.
• Strong phone contact handling and active listening skills.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional
  - solving skills and ability to respond to different types of characters.
• Adaptive skills and team spirit.
• European citizenship or work permit for Greece.
• Monthly salary 1300€ gross.
• 150€ Monthly Performance Bonus.
• 14 salaries per year.
• Complete relocation support (flight ticket to Greece, 4-week accommodation,
  - up &
  - off, assistance finding an apartment, real estate fee covered by us).
• Full-time job (5 working days per week, 8-hour shifts).
• The best commissions in the market.
• The possibility to learn with the best team.
• Excellent career opportunity in a multinational industry leader.