Dutch Customer Service Agent At Easypark - Relocation Pack
Description
Customer Service Agent at Easy
Park - Lisbon Join Easy
Park in Lisbon as a Customer Service Agent and embark on a fulfilling career in a company that is revolutionizing urban mobility with its digital parking solutions. This is an ideal opportunity for those passionate about customer service and interested in smart city solutions. About Easy
Park
Easy
Park is known for its innovative digital parking solutions that simplify urban living for its users. With a global presence, the company offers a dynamic work environment and a culture that values tech advancement and exceptional user experiences. Your Responsibilities
Provide
- quality service to customers with inquiries or problems via telephone, Whats
App, Chat, Email, and Social Media
Regularly update internal systems with the latest information
Work collaboratively with other departments and teams to ensure customer support excellence
Requirements
Your Profile
Fluent in Dutch with a strong command of English (both verbal and written)Keen interest in smart city solutions and digital technologies
Detail-oriented with excellent
- solving skills
Able to handle sensitive customer interactions professionally
Dedicated to upholding Easy
Park's high service standards
Adaptable and comfortable in both routine and dynamic work settings
Team player with a willingness to collaborate internationally
Offer
Benefits
Competitive local salary Lots of holidays to go exploring Paid initial training to guide you on your way to success
Private health care insurance Be part of a multicultural,
- minded work environment
Work from a beautiful and modern office in Lisbon
Company events, team buildings, water sports and free language courses Access to
- being programs and initiatives
Opportunity to live and work in the culturally rich city of Lisbon
Career development opportunities within a leading company in the digital parking industry Involvement in innovative projects in smart city and mobility solutions
Relocation package Pick-up from the airport Administrative support to help you fully integrate in Portugal
Reimbursement of flight costs Free annual flight home Room accommodation in a company's flat in Lisbon
Conocimientos:Interpersonal Skills, Customer Service, Customer Care
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