Dutch Customer Advisor - Porto, Porto Porto

Dutch Customer Advisor - Porto, Porto
Porto
Porto, Porto District, Portugal

Would you like to embark on a fulfilling career representing some of the world's most thrilling brands?

We're seeking a Customer Advisor to deliver exceptional customer support, ensuring high standards and continual performance enhancement.

If you have a passion for assisting others and a sense of curiosity, we're an ideal fit for you.

Grow with us, show off your skills, build your career path, and enjoy every moment in a
- focused global company.

Responsibilities:

If you are selected as a Dutch Speaking Customer Support Advisor, you will be responsible for the tasks below:

1. Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails.
2. Review requests, make appropriate decisions, and process accordingly.
3. Work on continuous improvement for customer satisfaction.

Requirements:

To be selected as a Dutch Speaking Customer Support Advisor, you need to meet the requirements below:

1. Near-native level of Dutch (written and oral).
2. Advanced level in English (B2).
3. Previous customer experience is a plus.
4. Excellent verbal and writing skills coupled with a formal and diplomatic stance.
5. Be proactive,
   - motivated, and a great team player.

Additional Benefits:

1. Strong compensation package (14 monthly payments per year plus bonus).
2. Monthly meal allowance provided through voucher cards (net amount).
3. Access to private health insurance after 6 months.
4. Personal and career development programs with mentoring support for skill enhancement.
5. Opportunity to engage in an expanding multicultural project.
6. Work in a diverse environment with people from over 75 nationalities.
7. We promote
   - company mobility to work at any of our sites around the world.