Digital Media Consultant with German Faro

Digital Media Consultant with German
Faro
Faro, Faro District, Portugal

Digital Media Consultant with German & English for Santos/Portugal! FULL Accommodation & Relocation Support

Our client is a leading global marketplace that connects travelers with unique accommodations in over 191 countries, offering a fantastic platform to make a real impact in the world of travel and hospitality.

What You’ll Do:

1. Manage inbound/outbound calls, chats, and messages with professionalism and empathy, including handling urgent situations.
2. Apply company policies and ensure
   - notch customer satisfaction.
3. Take ownership of user inquiries and resolve or escalate issues as needed.
4. Investigate and escalate urgent or sensitive matters.
5. Address
   - related cases with
   - informed approaches.
6. Provide exceptional service for Damage Protection, Liability Insurance, and Experience Liability Insurance claims.
7. Suggest process improvements and provide feedback to enhance efficiency.

What You Need:

1. 1-3 years of experience in claims handling, dispute resolution, fraud/risk investigations, or insurance (property damage, healthcare claims, etc. ).
2. Experience in estimating losses for automobiles, watercraft, or property damage.
3. Excellent communication,
   - solving, and critical thinking skills.

Benefits:

1. Signing Bonus: €1, 000 (€500 in the 2nd month + €500 in the 3rd month)
2. Meal Allowance: €7. 17 per worked day
3. Performance Bonus: €120 (starting from the 4th full month of production, subject to terms and conditions)
4. Medical & Dental Insurance: Included after 6 months of contract
5. Annual Leave: 22 business days (as per Portuguese law)
6. Public Holidays: Compensation for working on Portuguese public holidays as per local regulations
7. Up to €200 travel reimbursement (after 3 months, upon submitting ticket evidence)
8. Up to €360/month for accommodation (for the first 3 months, reimbursed monthly)
9. Personalized accommodation assistance (temporary & permanent options available based on your needs)

Additional Requirements:

1. High School Diploma / University Degree (if applicable)
2. Identification (Passport or Citizen Card)
3. Social Security Number (National and/or Portuguese)
4. Proof of Address (National and/or Portuguese)

Start Date: Contract begins on the first day of training (fully paid by our client).

We provide assistance with all required Portuguese documentation on your first day.

Apply today or reach out for more information – we’re excited to hear from you!

Seniority Level

Associate

Employment Type

Full-time

Job Function

Marketing, Customer Service, and Administrative

Industries

Marketing Services and Digital Accessibility Services