Digital Marketing Customer Service Agent (Hebrew Speaker) Lisboa

Digital Marketing Customer Service Agent (Hebrew Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Your responsibilities and impact as a Customer Service Agent will be:

• Provide optimal advice regarding different queries of the business clients
• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy
• Understand the business goals of your clients in order to match the required online advertisement solutions
• Provide strategic campaign support and advertiser training to educate your clients
• Achieve strong customer satisfaction with a focus on quality and results

Skills, qualifications, and interests you need to succeed in this role:

• You have a mother tongue level in Hebrew + a good English level (at least B2)
• You have completed secondary school or already have a Bachelor-degree
• You already have experience in customer service or sales
• You are familiar with social media
• You are a strategic thinker
• You strive for excellence and professionalism
• You have excellent communication and listening skills
• You are a real team player and willing to work with many other nationalities

What’s in it for you?

• Contract type: a
  - term
  - term contract for 12 months, which can be renewed every year.
• Working hours: Mon – Fri 8 to 18h (40h/week)
• Training: 5 weeks incl. Google Ads certification (useful for future employers)