Digital Advisor with German & English for Santos/ Portugal! FULL Accommodation and Relocation Support /1732 Euro
Digital Advisor with German & English for Santos/ Portugal! ? ? FULL Accommodation and Relocation Support /1732 Euro
? Location: Portugal
⏰ Working Hours: Full-time (40 hours/week) | Monday – Sunday | 09:00 – 23:00
? Contract: Unfixed-term contract
? Probation Period: 30 Days
? About our client:
Our Client is a global marketplace that connects travelers with unique accommodations in over 191 countries.
? What You’ll Do:
✔ Handle inbound/outbound calls, chat, and messages professionally and empathetically, including urgent situations.
✔ Apply for policies and ensure community satisfaction.
✔ Take ownership of user queries until resolution or escalation.
✔ Investigate and escalate urgent and sensitive matters when necessary.
✔ Manage cases involving safety concerns using
- informed methodologies.
✔ Provide exceptional claims service for Damage Protection, Liability Insurance, and Experience Liability Insurance.
✔ Identify process improvements and submit feedback.
? What You Need:
? 1-3 years of experience in claims handling, dispute resolution, fraud/risk investigations, or insurance (property damage, healthcare claims, etc. ).
? Experience in estimating losses for automobiles, watercraft, or property damage.
? Strong communication,
- solving, and
- thinking skills.
? Compensation & Benefits:
? Gross Monthly Salary: €870
? Language Complement: €50
? Role Complement: €200
? Loyalty Bonus: €300 (every 3 months)
? Signing Bonus: €1, 000 (€500 on the 2nd month + €500 on the 3rd month)
? Meal Allowance: €7. 17 per worked day
? Holiday Bonus: €91. 67
? Christmas Bonus: €91. 67
? Performance Bonus: €120 (starting from the 4th full month of production, subject to terms and conditions)
? Medical & Dental Insurance: Included after 6 months of contract
? Annual Leave: 22 business days (as per Portuguese law)
? Public Holidays: Compensation for working on Portuguese public holidays as per local regulations
✈ Relocation Package:
✔ Up to €200 travel reimbursement (after 3 months upon providing ticket evidence)
✔ Up to €360/month for accommodation (for the first 3 months, reimbursed monthly)
✔ Personalized accommodation assistance (temporary & permanent options available based on your needs)
? Required Documents:
? Criminal Record (Home/National)
? Reference Letters (covering last 3 years of employment)
? High School Diploma / University Degree (if applicable)
? Identification (Passport or Citizen Card)
? Social Security Number (National and/or Portuguese)
? Proof of Address (National and/or Portuguese)
? Portuguese Tax Number (NIF)
? Portuguese Bank Account Details (NIB)
? Start Date: Contract starts on the first day of training (fully paid our client).
? For Non-Portuguese Citizens:
We assist with all required Portuguese documentation during your first day.
? Interested? Apply today or reach out with any questions!
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