Deputy Resident Manager Focus on Sales Lisboa

Deputy Resident Manager Focus on Sales
Lisboa
Lisboa, Lisboa, Portugal

MILESTONE Living is specialized in operating 17 Student Living and Urban Living apartments across Europe. We not only manage our residences but also develop them together with our partners from the very beginning, to offer more: more vision, more quality of life, and more joy. We think outside the box, innovate, and prioritize sustainability. Our mission is to set new standards and to delight our guests in everything we do, so they have a wonderful time with us and our passionate team.

Responsibilities

• Sales & Customer Acquisition – Actively acquire new customers and build partnerships with companies and universities to maximize occupancy.
• Sales Process Management – Organize and oversee the entire sales process, utilize booking systems, and manage client data effectively.
• Customer Engagement & Viewings – Respond to inquiries, conduct property viewings, and support marketing activities.
• Operational Support – Ensure smooth daily operations, handle administrative tasks, and communicate with stakeholders.
• Standards & Compliance – Monitor adherence to internal quality and sales standards while supporting compliance with reporting requirements.

Requirements

• At least 1 year of experience in the hospitality industry.
• Practical experience at the Front Office and/or in hotel or accommodation sales is an advantage.
• Fluent in Portuguese and English (both oral and written).
• Strong customer service mindset with a proactive and structured working style.
• Excellent MS Office skills, particularly in MS Excel.
• PMS and CRS experience are an advantage.

Offer

• Special Milestone Birthday Gift: Choose a day off to celebrate.
• A dynamic, young, and creative team that values openness to new ideas and solutions.
• Engaging challenges and a variety of projects.
• A supportive and collaborative work environment.
• The monthly gross salary for this
  - time position starts at €1600. A competitive salary increase is possible based on your qualifications and experience.