Data Integration Expert - Vie - French Market Lisboa

Data Integration Expert - Vie - French Market
Lisboa
Lisboa, Lisboa, Portugal

Lisbon Customer Success – CST /Temporary - Full Time /On-Site

Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest
- ups in Europe, with over 8000 customers and revenue growth above 100% Yo
Y for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.

Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Cash is King, and Agicap fundamentally reshapes the way companies manage one of their greatest pain points. Our ambition is to become the global financial management solution for SMEs and Mid-Market companies worldwide.

To help us get there we have raised 4 rounds of fundings so far, with prestigious VC funds including Greenoaks, Partech, Black
Fin and most recently in November 2024 of €45M with AVP.

These additional resources further fuel our product innovation, allowing us to grow significantly the team by welcoming new talents and accelerating our international expansion across Europe. We are now over 500 people. We believe our success comes from our highly passionate and dedicated teams, committed to building a company where people can grow and build their careers. We are constantly looking for great talents, aiming for excellence and ready to join our ambitious adventure!

Home page Customer Stories Our Values

Your mission :

In collaboration with the Customer Success, Sales, Product, and Tech teams, your mission will be to enable the client to quickly access all necessary cash flow management information on the platform.

You will be responsible for:

1. Integrating client data: For our new clients, you will be the technical expert assisting them in defining the data to integrate into the tool and the best method to do so. Your intervention is crucial for
- term client satisfaction and loyalty.

To support them effectively, it's important to:Understand the technical and financial needs of B2B clients across various sectors
Master the tools for proper connectivity between our clients' information systems and Agicap (Excel matrices, APIs, EBICS, bank connectors, SFTP)Propose solutions to clients that best meet their needs considering technical constraints
Communicate with stakeholders (internal and external) to ensure the rapid implementation of Agicap

2. Contributing to team development and process building:You will contribute to the continuous improvement of our processes and tools
You will create the necessary documentation to facilitate knowledge transfer within the team
As a true advocate for the client internally, you will be responsible for conveying client needs to the product teams to assist in prioritizing new features.

Additionally, you will have opportunities for specialization based on your interests:Expert in banking connectivity (PSD2, EBICS, SWIFT, SFTP Server)Expert in
- party software connectivity (accounting, invoicing)

What makes our job beautiful is the diversity of our counterparts (experts, CEOs) and the interactions we have both internally and externally. Our key position within the Customer Success department allows us to serve as experts dedicated to our clients and colleagues.

This position may also lead to numerous opportunities for growth within Agicap, making it an excellent entry point into the rapidly growing fintech world. ? What we are looking for : You are in your final year of business school or engineering. You are versatile and enjoy project management, client relations, and teamwork. You know how to prioritize, organize, and communicate effectively. You have an excellent level of French and are able to lead full business conversations You are curious, ambitious, and drawn to the startup environment. You enjoy tackling new challenges and understanding technical aspects to provide optimal solutions. You have a good command of Excel. Previous experience in software implementation is a plus. What we offer : A competitive salary package A key moment to join a
- growing startup and contribute to the creation of our new international hub (opened in April 2023) A beautiful office in the heart of Lisbon, right in one of Europe’s top rising tech hubs Great opportunities to advance your career within a
- growing international company Daily challenges working with SME executives and CEOs A highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomy A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow internationally A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians Daily lunch allowance, health insurance, transportation reimbursement and
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- art work equipment Thank you!