Danish-Speaking Technical Support Agent In Porto, Portugal! Porto

Danish-Speaking Technical Support Agent In Porto, Portugal!
Porto
Porto, Porto, Portugal

Description

We are looking for a highly motivated and technically skilled individual to join the Tech Support Team for a
- renowned technology company. As a Technical Support and User Activation Representative, you'll have a unique opportunity to play an essential role in providing
- notch assistance to our customers, troubleshooting technical issues, and helping them maximize their use of
- tech products. Our client is a market leader in future technology. In this role, you will act as the bridge for users, listening to and understanding their questions and ensuring they understand the best way forward. Your work will go beyond solving problems; you will ensure users get the most out of their tech products, using the latest and most advanced technology tools daily. Your primary tasks will include leveraging your deep technical knowledge to diagnose and resolve complex issues while advocating for our customers, addressing their needs, and delivering outstanding service.

Requirements

Proficient in English (B2+), both written and spoken;Strong interest in troubleshooting hardware and software on various electronic devices;Passion for learning and understanding operating systems like Android and i
OS, as well as common software;Enthusiasm for
- solving and a natural inclination to diagnose and troubleshoot technical issues;Positive attitude and strong ability to handle stress effectively;Excellent listening skills and keen interest in building strong customer relationships;Creative mindset and resourcefulness in finding innovative solutions and alternative approaches.

Offer

We foster an international and inclusive environment where you'll feel supported, encouraged, and welcomed from day one. We are committed to your growth and success:Cutting-edge technology – Be at the forefront of technology and work with the latest tech products and innovations. Career development – We offer robust professional development programs, mentorship, and advancement opportunities within our diverse customer service team. This is your chance to grow and develop in a dynamic and
- paced industry. Make a real difference – Improve users' lives by solving their technical challenges and guiding them to maximize the value of their devices. Your role is crucial in ensuring our users get the most from their technology, making a real difference in their lives. Full-time permanent contract. Additional employee benefits.

Conocimientos:Danish, Technical, Customer Service