Cyber Security Lisboa

Cyber Security
Lisboa
Lisboa, Lisboa, Portugal

A Randstad é a empresa mundial líder em talentos. Trabalhamos diariamente para encontrar as melhores oportunidades para os nossos candidatos,
- os a alcançar o seu verdadeiro potencial. Queremos criar um impacto positivo na sociedade, proporcionando oportunidades equitativas para todas as pessoas, independentemente da sua origem, e
- as a
- se relevantes num mundo do trabalho em constante mudança.

Randstad operates in Portugal and in the world as a leader in the human resources area for several business sectors.

Technologies area works exclusively the IT & Telecom sector, providing unique professional development opportunities.

descrição da função/job description

Lead the assigned telesales campaigns to achieve its objectives;

Identify causes of deviations (database, supplier, script), propose action plans and
- up with the suppliers involved;

Monitor and provide feedback on the results of the KPIs of the assigned campaigns and agents;

Reporting on campaign deviations and improvement actions;

Monthly estimates of sales, contacts and ANP of the campaigns;

Implementation of agent incentive system and monitoring of the impact on service improvement;

Tutoring of sponsors' visits to the platforms;

Submission of customer segments, modelling proposal and testing;

Control of dialing systems.

requisitos/requirements

Experience in different roles managing teams and commercial services;

Experience in analyzing scripts, call auditing and calibrations;

Analytical skills, proactive, positive attitude and team spirit;

Results oriented and focused on continuous improvement;

oferta/offer

Remuneration conditions according to the experience and demonstrated knowledge;

Work in an environment of constant technological innovation;

Work in an exciting, collaborative environment.

para se candidatar/to apply

location_DTS-2024-156203

Poderá encontrar o anúncio original publicado em: https://www.itjobs. pt/oferta/496107/cyber-security