Customer Support Specialist (Turkish and English) Lisboa

Customer Support Specialist (Turkish and English)
Lisboa
Lisboa, Lisboa, Portugal

Customer Support Specialist (Turkish and English)

Location: Lisbon, Portugal

Job Description

Are you passionate about Online Advertising and new technologies? Would you like to join one of the leading tech companies in Lisbon, Portugal? You will support our client as a Customer Support Specialist, growing and developing your knowledge base of online advertising in an innovative and
- paced environment.

You will be part of a team supporting different lines of products. Together with your colleagues, you will provide reactive phone, email, and chat support services with emphasis on troubleshooting and efficient issue resolution to our small and medium business clients.

Responsibilities:

1. Provide optimal advice regarding different queries of the business clients;
2. Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
3. Understand the business goals of your clients in order to match the required online advertisement solutions;
4. Provide strategic campaign support to educate your clients;
5. Achieve strong customer satisfaction with a focus on quality and results.

Requirements:

1. Willing to relocate to Lisbon, Portugal;
2. Excellent Turkish and English speaking skills.

Salary: €1411. 05 per month

About Company

Urban Recruits specializes in connecting companies of all sizes—from startups to large tech companies, defense and cybersecurity—with the industry's brightest minds. We focus on recruiting
- tier developers, Dev
Ops engineers, QA professionals, data experts, and more. Our tailored approach ensures that each placement not only meets your technical needs but also aligns with your company's unique culture and growth goals.