Customer Support Specialist (all genders) Nordics Porto

Customer Support Specialist (all genders) Nordics
Porto
Porto, Porto District, Portugal

Client:

Team
Viewer

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ff6356dc06b7

Job Views:

75

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Responsibilities

• Support our existing customers with their technical and accounting issues over the phone, ticket, and chat.
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges.
• Identify customer needs and forward such requests to our sales department.
• Work closely with all members of the Customer Support team to deliver a
  -
  - class experience for our customers.

Requirements

• University degree in the field of economics, or other relevant vocational education such as commercial or technical training.
• Fluency in Swedish or Danish, and English is mandatory.
• Other languages, such as Italian, Spanish, or French are a plus.
• At least some experience working with customers and/or in sales, e. g. , internships.
• Determination, enthusiasm, and willingness to learn.
• Working independently is just as important to you as team spirit.
• Strong communication skills and passion for working with people.

What we offer

• Onsite onboarding in our HQ office for an optimal start.
• Great compensation and benefits packages including company achievement bonus and
  - based options, regular salary reviews.
• Public transport friendly office.
• Access to Corporate Benefits platform with many discounts.
• Regular team events and
  - wide celebrations.
• Open door policy, no dress code rules, frequent
  - hands and leadership lunches.
• Hybrid and flexible work time with up to 50% home office.
• Work from Abroad Program allowing up to 40 days of work outside your contracting country.
• We celebrate diversity as one of our core values; join and drive one of the
  -
  -
  - e initiatives together with us!

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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