Customer Support Specialist (all genders) France Porto

Customer Support Specialist (all genders) France
Porto
Porto, Porto District, Portugal

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Client:

Team
Viewer

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1793e4ed9411

Job Views:

27

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Responsibilities

1. Support our existing customers based in France and other English speaking countries with their technical and accounting issues over the phone and via email
2. Provide support to our customers by answering inquiries via our ticket system
3. Prepare offers for prospect customers, tailoring solutions to their individual needs
4. Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
5. Work closely with all members of the Customer Support team to deliver a
   -
   - class experience for our existing and potential customers

Requirements

1. University degree in the field of economics, or other relevant vocational education such as commercial or technical training
2. Fluency in French and English is mandatory, other languages are a plus
3. At least some experience working in customer and/or sales, e. g. Internships
4. Determination, enthusiasm and willingness to learn
5. Working independently is just as important to you as team spirit
6. Strong communication skills and passion for working with people

What we offer

1. Contract location would be Porto
2. Onsite Onboarding in our HQ office for an optimal start
3. Great compensation and benefits packages including company achievement bonus and
   - based options, regular salary reviews
4. Public transport friendly offices
5. Access to Corporate Benefits platform with many discounts
6. Regular Team events and
   - wide celebrations
7. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
8. Hybrid and Flexible work time with up to 50% home office
9. Work From Abroad Program allowing up to 40 days of work outside your contracting country
10. We celebrate diversity as one of our core values, join and drive one of the
    -
    -
    - e initiatives together with us!