Customer Support - Persian speaker LISBON Lisboa

Customer Support - Persian speaker LISBON
Lisboa
Lisboa, Portugal

We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.

Become part of our customer support team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

Responsibility

Competent, friendly and efficient – that is how professional customer service looks today. Be it per phone,
- mail or even chat, you will be our customers´ first point of contact.

Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:

• Customer support for bookings, purchases, or goods;
• Assistance with concerns regarding payment transactions and questions about customer accounts;
• Technical Support for a number of
  - related issues;
• Professional management of changes, adjustments, complaints and any other customer concerns.

Your Profile

• Native level of written and verbal communication skills in Persian and good understanding of English (B1 Level);
• Good computer and internet skills;
• Fast learning capacity;
• Excellent communication skills, interpersonal skills and team spirit;
• Goal-oriented work;
• Flexibility and resilience;
• Experience in telephone customer service / call center environment (preferred).

Our Offer

• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Intensive training and familiarization phase;
• Health Insurance since day one in the company;
• Accommodation in a room of a Teleperformance owned apartment;
• Free annual flight to the homeland;
• Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.

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