Customer Support - Ge (M/F/X) Lisboa

Customer Support - Ge (M/F/X)
Lisboa
Lisboa, Portugal

We are looking for talent who share our interests and values. Are you dedicated and complete your tasks as required? Are you able to provide exceptional quality technical support to customers?

Then you're the one we're looking for!

responsabilidades chave

You will be responsible for resolving customers' technical issues? Your priority will be to identify the needs and solutions for each situation to ensure that our customers receive personalized and appropriate service.

competências

* Native/Advanced level of German;

Experience in the field of fiber optics at home or abroad, especially in the area of troubleshooting physical and software installation (not eliminatory);

Interest in telecom products and very good IT skills.

principais benefícios

salary – 1280€ gross/month

food aid – €7. 41/day

transport allowance – €20

health insurance

performance bonus up to 500€/month

quarterly Bonus: €500 for high performers / €800 for top performers

working hours: Monday to Saturday, between 7:00 and 20:00;

2 days off per week (Saturday + 1 rotating day);

hybrid regime (one week in person, another week teleworking – first 4 months in person)

Work location: Porto or Lisbon

Randstad is on a mission to become the most equitable and specialized talent company in the world, and so we reiterate that we welcome people with the most diverse skills and experiences. We are committed to ensuring that our recruitment and hiring process meets the needs of everyone.

If you need any adaptations to make your application or interview more comfortable, please do not hesitate to inform our recruitment consultants.