Customer Support | French & Spanish - Lisbon
Description
At Adecco HR we are looking for French and Spanish speakers to join our client in Lisbon! If you want to be part of an innovative company as a Customer Support Specialist this can be your opportunity! You will be responsible for: ? Respond to incoming user requests on the platform ? Follow up on requests until resolution ? Escalate challenges encountered with clients to the assigned Performance Coach ? Train and proactively support clients in mastering the platform ? Proactively promote the platform innovations to clients
Requirements
Key skills: Fluent in French and Spanish + English is a strong plus Minimum 1 year of experience in a similar role required Proficiency in IT tools and various communication channels Excellent interpersonal skills
Offer
We offer:? Permanent contract (40h/week) ? Monday to Friday (8:00 AM to 5:00 PM) ? Base Salary: 1400€ ? Meal allowance: 7. 23€/day ? Health Insurance ? Monthly transport pass reimbursement (40€)
Conocimientos:Analytical Skills, Customer Service, Good Problem Solving Skills
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