Customer Service Representative - Urgent Position Lisboa

Customer Service Representative - Urgent Position
Lisboa
Lisboa, Portugal

Customer Service Representative - Urgent Position, Lisboa

Client: Recruit4Work S. L.

Location: Lisboa, Portugal

Job Category: Other

Salary: $0-0/monthly

EU work permit required: Yes

Job Views: 49

Posted: 23. 01. 2025

Expiry Date: 09. 03. 2025

Job Description:

We are looking to hire an ambitious Customer Service Representative to join our vibrant team at Recruit4Work S. L. in Lisboa. Growing your career as a Full Time Customer Service Representative is an awesome opportunity to develop relevant skills. If you are strong in leadership, people management and have the right initiative for the job, then apply for the position of Customer Service Representative at Recruit4Work S. L. today!

You will be part of a team, ensuring a competent and friendly customer service experience over the phone and via
- mail. Part of your daily activities will be:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Point of contact for external sellers;
• Provide information about digital products;
• Escalation and rerouting of issues to other departments.

Tasks

• A natural team player - we believe in supporting and developing our people;
• Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers.

Requirements

• Fluent in Dutch;
• Working proficiency in English;
• Excellent communication skills;
• Problem solving;
• Sense of responsibility.

Benefits

• Excellent benefits package;
• Multilingual and excellent work environment to provide the customer service;
• Extensive training;
• Languages classes (for international candidates);
• Internal employee incentives;
• Located in an amazing office in Lisbon with excellent transport links.

Relocation Package:

• Airport
  - up and administrative help with registration in Portugal;
• Reimbursement of flight expenses after 9 months;
• Yearly paid flight to home destination;
• Accommodation in one of our shared company apartments;
• Free Portuguese classes, water sport activities, soft trekking and much more.

Contract:

• Temporary, renewable working contract;
• Initial employment contract with a duration of 12 months;
• Subsequent extensions of 2 more contracts for 12 months;
• Permanent contract after 3 years;
• Private health insurance after 6 months of contract signature (additional to standard insurance).

Benefits of working as a Customer Service Representative in Lisboa:

• Learning opportunities;
• Opportunities to grow;
• Attractive package.