Customer Service Representative (German-speaking) - Rent-a-Car, Braga Braga

Customer Service Representative (German-speaking) - Rent-a-Car, Braga
Braga
Braga, Portugal

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Customer Service Representative (German-speaking) - Rent-a-Car, Braga

Client:

Concentrix Portugal

Location:

Braga, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

d659c678c8b8

Job Views:

3

Posted:

20. 02. 2025

Expiry Date:

06. 04. 2025

Job Description:

Experience the power of a
- changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative for a rental car in Portugal (work from home), you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll provide all the training,
- edge technologies, and the support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Service Representative, you will:

• Assist customers through multiple channels (email or phone) enthusiastically and professionally.
• Attract potential customers by answering questions and providing information about all services to meet customer needs.
• Gather information from new customers and input it into the platform.
• Process and respond to contact requests promptly.
• Contribute to creating a commitment to our client's brand.

Concentrix is a great match if you:

• Have a high level of German (C1 written and oral).
• Have excellent communication and active listening skills.
• Have the ability to identify customers' needs and propose fast solutions.
• Are proactive,
  - motivated, and a great team player.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs).
• Competitive salary and performance bonus.
• Work from home in Braga, Portugal.
• Bring-a-friend (referral) bonus opportunities.
• Fully paid training on the company and the project you'll be working on.
• Career development programs, specialized courses, and language classes.

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”

Concentrix is an
- opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.