Customer Service Representative - Germa... LISBON Lisboa

Customer Service Representative - Germa... LISBON
Lisboa
Lisboa, Portugal

Customer Service Representative – German speaker

Are you a communicative person looking for a new career path? Do you understand the importance of delivering the best customer service? Then, you are the perfect match for this job opportunity! Teleperformance Portugal is looking for a Customer Service Representative with German to join the team and work closely with a global operating company.

Be part of our multilingual team that provides assistance throughout the delivery process, giving the best advice and assisting all customer needs. Join us!

Whomever you are, whatever you do, bring your ambition, ideas, and determination and come drive our business into the future.

Our Client

Our client is a large company with a presence worldwide and one of the most recognized and admired brands in the world.

What you'll do

• As a Customer Service Representative, you’ll assist customer needs by ordering supplies and issuing messages;
• Answer calls from customers relating to the company’s services;
• Process
  - up orders;
• Provide shipping information and quotations;
• Track packages and request proof of delivery.

What you'll need

• Native German speaker;
• Fluency in English – minimum B1 level (mandatory);
• Great listening and communication skills;
• Aptitude for
  - solving;
• Dynamism and team spirit;
• High School diploma or equivalent qualification (minimum requirement).

What we offer

• Excellent work opportunity in a dynamic leading multinational company;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Investment in training and personal development;
• Respectful and inclusive environment;
• A wealth of opportunities to progress and move business areas projects;
• Flexibility & Work/life balance;
• Facilities centrally located with an excellent public transportation offer and cafeteria included;
• Private Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese language courses, sports activities, and organized events.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12, 000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

Apply now

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