Customer Service In Romanian - Lisbon
col-wide
Job Description:
Job Description
You will be working for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services. Globally, it has 100 million customers, and over 3 million drivers.
You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.
Your Responsibilities:
Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;
Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;
Requirements:
Fluency in Romanian (must be at least C1)
Communicative level of English ( at least B2)
Ability to communicate clearly and effectively
Benefits and employment:
The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
Public and Private health insurance provided by the employer
To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.
Requirements
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