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Customer Service in Lisbon (Italian speaker)
Responder ao anúncioYour responsibilities and impact as a Customer Service Agent in Portugal will be:
- Respond promptly and professionally to customer inquiries and issues via
phone, email. - Provide accurate and detailed information about drone products, features,
and specifications. - Assist customers with product setup, troubleshooting, and usage guidance.
- Diagnose and resolve technical issues related to drones, remote controllers,
software, and accessories.
- Process customer orders, returns,
and exchanges. - Track and update customers on the status of their orders.
- Stay informed about the latest drone models, software updates, and
industry trends. - Provide product recommendations based on customer needs and
preferences. - Ensure the highest level of customer satisfaction by consistently meeting or
exceeding service quality standards. - Gather customer feedback and provide insights to improve products and
services.
What is in it for you?
- Unfixed Term Contract
- Gross monthly salary: 850 euros
- Tech Compliment: 50 euros
- Special bonus: 150 euros
- Language Bonus: 50 euros
- Permanency Bonus: 100 euros
- Rent support: 400 euros for 12 months
- Meal Allowance: 150 euros
- Total gross salary: 1750 euros
- Holiday Bonus**: 75 euros
- Performance bonus: 120 euros subject to the terms and conditions of
the bonus plan from 4th full month production - Medical and dental insurance: You are included in our health insurance plan
after 6 months of contract
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