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Customer Service for Streaming Platform in Lisbon (French Speaker)
Your responsibilities and impact as Customer Service for Streaming Platform will be:
- Assist viewers through phone and/or chat regarding different queries
- Provide account and application support to viewers namely with regards to software functionality
- Provide technical support and troubleshooting of system configurations and network settings
- Provide accurate and
- time responses to the viewer’s inquiries.
Skills, qualifications and interests you need to succeed in this role:
- You are a native French speaker with an advanced level of English
- You are highly reliable, adaptable, a fast learner, and you have strong
- solving skills - A previous experience in Customer Service is a big advantage
What's in it for you?
- A
- time job, 40 hours a week - Schedule: rotating shifts between Monday and Sunday: 8 am to 9 pm
- Salary: 890€ base salary (14 times per year) + 100€ performance bonus (gross/month)
- A paid and recognized training
- Meal allowance of 7. 23€ per work day
- If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months months of accommodation in shared flat provided by the company (rental fee to pay)
- Opportunity to be part of a challenging and fast paced environment
- Possibility to collaborate with some of the biggest brands in the industry
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