Customer Service Assistant Marinha Grande

Customer Service Assistant
Marinha Grande
Marinha Grande, Leiria District, Portugal

At Leerdam Crisal Glass we're looking for a Customer Service Assistant to join our team.

About the job

Reporting to our CS Manager, we are currently looking for a Customer Service Assistant.

What will you do?

This professional's main mission will be to improve and develop
- lasting commercial relationships with Customers!

• Manage and update the order book, planning requests and documentation;
• Provide internal and external customer service;
• Manage complaints and prepare the necessary documentation to respond to Customers;
• Follow up on requests for the development of new projects;
• Prepare reports;
• Others.

About you

• 12th year or higher education;
• Knowledge of Ms
  Office;
• Excellent communication skills;
• Good interpersonal relationship skills, stress management, complaints management and customer service;
• 1 to 2 years of experience in commercial or customer service roles (preferred);
• Fluency in English (spoken and written) and another language (preferred).

Apply for the job

Do you want to join our team as our new Customer Service Assistant? Then we'd love to hear about you!