Customer Service Agent (m,f) Directory Platform : German or French
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Customer Service Agent (m, f) Directory Platform: German or French, Braga
Client:
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f288233d9e52
Job Views:
4
Posted:
15. 02. 2025
Expiry Date:
01. 04. 2025
Job Description:
Start: 6th March
Shift hours: Monday to Friday: 07:00 AM - 04:00 PM (Rotational shifts)
2 days off: Saturday and Sunday
Tasks:- Manage customer expectations regarding products and services.
- Prepare, maintain, and review files.
- Communicate with customers via email or chat to provide product information, take or enter orders, cancel accounts, or obtain details of complaints.
German or French C2
English B2
Experience in Customer Support (preferable)
- Excellent remuneration package based on experience, skills and performance
- Life Insurance
- Meal allowance + Transport allowance
- Private health insurance
- Relocation package:
- Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
- Accommodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
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