Customer Activation Executive - Off Trade (Temporary)
Customer Activation Executive - Off Trade (Temporary), Lisbon
Client:
Diageo
Location:
Lisbon, Portugal
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
fb557bdc36ac
Job Views:
49
Posted:
23. 01. 2025
Expiry Date:
09. 03. 2025
Job Description:
About us
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.
About the role
As a Customer Activation Executive, you will support and work as business partners with our sales teams to ensure they have all the insight, growth drivers & tools they need to deliver brilliant execution of Diageo’s commercial plan to shift consumer & shopper behavior to achieve Diageo’s financial and market share ambition.
In this role, you will be responsible for:
- Brilliant Execution of commercial plans: Drive and facilitate the implementation of channel commercial activation and growth drivers plan, ensuring strategic, commercial & brand objectives.
- Own planning of activation alongside the sales team to ensure excellent execution in outlets, supervise customer trends and competition activation, and develop insights for corrective action.
- Lead implementation of key growth drivers initiatives with a focus on 365 Essentials.
- Ensure efficient choice of outlets per brand and segmentation for all sales drivers activation.
- Develop pragmatic solutions to overcome operational barriers.
Diageo is establishing competitive advantage with customers:
- Leverage field visits and internal data sources to analyze competition & market to form insights that drive performance.
- Highlight opportunities within the channel and region to the Head of Channel and Customer Marketing team.
- Communicate and engage with the sales team behind the execution plan.
- Manage all material (allocation, distribution) to sales team/outlets and lead logistics concerning outlet activation.
Supervise and evaluate our performance:
- Supervise and report execution results of activities vs set KPIs (ROI, Reach, RR% etc. ) to propose corrective actions.
Decision maker for:
- Execution: All logistics concerning outlet activation.
- Budget responsibilities: Budget tracking of commercial activation.
About you:
To be successful in this role, you will need:
- Customer understanding: Demonstrates understanding of customers’ needs and motivations.
- Outlet Segmentation: Knowledge of all outlets within responsibility.
- Activation and Execution: Ability to plan for excellence in execution based on the 365 Essentials.
- Supervising In-Store Compliance: Monitor compliance of
- store execution of brand specific sales drivers. - Commercial Foresight: Understanding of spend, volume, margin, and profit performance.
- Solution Finding: Imaginative in finding solutions to issues and pursuing opportunities.
- Performance Delivery: Identify clear priorities and focus on them at all times.
- Authenticity: Build phenomenal relationships with those you work with.
Other requirements:
- Project management knowledge.
- Ability to prioritize multiple deliverables on tight lead times.
- Strong analytical/excel skills and commercial drive.
- Previous channel/customer environment experience is desirable.
Working with Us:
Flexibility is key to success in our business. Join us and you can also expect a highly competitive and flexible rewards and benefits package.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose.
Worker Type: Fixed Term Contract (Fixed Term)
Primary Location: Lisbon
Additional Locations:
Job Posting Start Date: 2024-07-18
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