CRM Executive | Lisbon Lisboa

CRM Executive | Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Your opportunity has arrived! We are looking for a Brazil CRM Executive in Lisbon!

If you are passionate about technology, have exceptional customer management skills, and are ready to face new challenges, we want to meet you!

Reporting to the CRM Team Leader, the ‘CRM Executive Brazil’ will be responsible for executing a communications and promotions plan interests for the Brazilian brands, reflective of the local culture and sports/gaming.

Your responsibilities:

1. Work closely with other team members to discuss and create monthly marketing plans for all products (Sports and Casino);
2. Execute communication strategies aligned with the CRM Marketing plan and main KPIs;
3. Execute
   - channel
   - term and
   - term promotions;
4. Execute communications to maintain players' activity via editorial content;
5. Analyze campaign results (conversion, costs, uplift, etc. ) focusing on effectiveness improvements;
6. Create and implement content in web, email, direct messages, and other channels;
7. Work directly with internal parties to implement the marketing plan (content, designers, etc. );
8. Use multiple tools for executing the campaigns;
9. Report directly to the local team leader.

1. Native Brazilian + fluent in English;
2. Advanced Excel;
3. 1-2 years of experience in CRM or a related field, including a proven track record of campaign optimization;
4. Demonstrated ability to think creatively and strategically; ability to articulate ideas clearly;
5. Proactive in managing own workload and delivering results;
6. Knowledge of CRM tools such as Salesforce and Optimove;
7. Online sports betting and gaming experience.