Content Reviewer - Inclusive Recruitment Lisboa

Content Reviewer - Inclusive Recruitment
Lisboa
Lisboa, Lisboa, Portugal

In compliance with Law No. 4/2019, of January 10, this job offer is exclusive to people with a Certificate of Disability equal to or greater than 60%.

Randstad Professionals is the business line of Randstad Group focused on Middle &T op Management Recruitment.

responsabilidades chave

Review, classify and/or remove content according to client guidelines;

Understand and remain updated on changing client policies and guidelines;

Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;

Participate in process improvement initiatives that improve quality and efficiency of work;

Participate in continuous training programs and workgroup discussions for optimal development in the role;

Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

competências

Education (12th Grade Completed Compulsory required);

English B2 + Portuguese (C2/Native) and/or Spanish/French/German/Dutch/Italian (B2 and C1);

Strong coping, emotional resilience, and
- management skills;

Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies;

Strong attention to detail;

Comfort synthesizing and analyzing information from multiple streams;

Strong critical thinking and
- making skills;

High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported;

Ability to work differing rotations/shifts and
- standard work hours;

Flexibility in meeting changing business needs in a
- paced environment;

Previous business process outsourcing, customer service, or content moderation experience is a plus.

principais benefícios

Integration in a solid and prestigious multinational company, leader in its sector;

Possibility of joining a dynamic team with a high potential, contractual conditions matching your proven experience and career development opportunities.