Content Review Specialist - Process Associate – Spanish – On Site Lisbon Lisboa

Content Review Specialist - Process Associate – Spanish – On Site Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Job Description - Content Review Specialist - Process Associate – Spanish – On Site Lisbon! (HMS057830)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125, 000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

We are inviting applications for the role of Content Review Specialist - Process Associate – Spanish – On Site Lisbon!

We’re looking for someone with a great work ethic, and the ability to work well both independently and within the context of a larger collaborative environment.

Self-starting, intellectually curious and creative individual comfortable operating in a
- paced, dynamic environment.

Responsibilities

1. Review content and provide resolution based on prescribed guidelines
2. Provide resolution to maintain standards of quality
3. Recognize trends and patterns and raise issues timely
4. Provide insights to help improve the support to the users
5. Maintain a thorough understanding of process and policies
6. Provide excellent customer service to our customers

Qualifications we seek in you

Minimum qualifications

1. Any Graduate
2. Freshers are eligible
3. Advanced level of Spanish

Preferred qualifications

1. Effective probing skills and analyzing / understanding skills
2. Problem solving skills with customer centric approach
3. Willingness to work on a flexible schedule (potential weekend shift work)
4. Ability to work with content that can be egregious in nature, on a day to day basis

What can we offer?

1. Attractive salary
2. Stable job offers - employment contract
3. Work in a multicultural and diverse environment with employees from over 30 countries
4. Genpact supports language courses, professional trainings and great career development opportunities
5. Free access to our
   - winning learning platform
6. Benefits such as Private Medical Package, Meal Vouchers or Access to wellness programs

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.