Content Moderator for Social Media - Sp... LISBON Lisboa

Content Moderator for Social Media - Sp... LISBON
Lisboa
Lisboa, Portugal

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? You are the one we are looking for.

As a content moderator, you will review and moderate business content posted on Social Media. You will be working on the Spanish market and helping to build a better experience for our users. Big challenge? Yes, but we are certain that this is the opportunity you were waiting for.

We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals! Teleperformance Portugal has been present in Portugal for 20 years, we are a market leader that recruits, trains and maintains the best professionals.

What you'll do

• Review and moderate online content, posted on the Spanish market;
• Ensure that all information uploaded by users follows the guidelines based on client’s policies;
• Become and remain knowledgeable about policies and community standards;
• Provide and follow best practices used to better achieve client’s KPI’s;
• Use the learned knowledge to propose improvement ideas either internal or external.

What you'll need

• Native level of written and verbal communication skills in Spanish (mandatory);
• Natural fast learner so you can develop your skills within a short period of time;
• Fluency in English (minimum level B2);
• Ability to distinguish
  - beliefs from moderated content and policies;
• Empathic;
• Motivated and with a positive attitude;
• Experience in dealing with high volumes of online content;
• Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12, 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

Apply now

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