Content Moderator – German Speaker – Office Based Lisboa

Content Moderator – German Speaker – Office Based
Lisboa
Lisboa, Lisboa, Portugal

Job Description

As a Content Moderator, you will review sensitive content, sometimes involving graphic or disturbing subject matter.

Detailed Duties and Responsibilities

1. Propose solutions to improve the support of user community.
2. Daily content compliance monitoring and corrective measures application.
3. Review sensitive content, sometimes involving graphic or disturbing subject matter.
4. Review user reports regarding website content.
5. Make
   - balanced decisions and help resolve inquiries to defined policies and procedures.

Targeted Qualifications

1. Fluency in German Language, C1 level.
2. Fluency in English Language, B2 level or Higher.
3. Excellent organizational and time management skills.
4. Able to objectively evaluate and classify the content.
5. Excellent communicator with highly developed interpersonal skills.
6. No previous experience in customer service center necessary.
7. Analytical mindset with strong attention to detail.
8. Quick learner and adaptable to learn new processes, concepts, and skills.

Interpersonal Skills

1. Communicative, speak and/or write well and get your ideas across to others easily.
2. Interpreter, look at things and make sense of them, figure what is needed and how to fulfill it.
3. Confident, pleasant, energetic, helpful, trustworthy.
4. Efficient, perform tasks in the fastest and simplest ways that they can be done.
5. Organized and punctual, put things in order so that they run smoothly and are always on time.
6. Flexible, can carry different responsibilities, sometimes with very little advanced notice.
7. Listen, pay attention to what others are saying, without daydreaming or judging them.
8. Precise, make sure that things are done accurately, correctly, and exactly.
9. Willingness to acquire new knowledge.
10. Service customers, be friendly, patient, and polite with customers and try your best to service their needs/wants.

Offer & Benefits

1. Salary: Kindly share your salary expectations.
2. Office Based – Lisbon, Portugal.
3. Monday to Friday schedule.
4. Private health insurance.
5. Relocation Support.
6. A global team committed to the company values.
7. A dynamic work environment in a dynamically international company.

How To Apply

If you are interested in the job and you meet the above criteria you need to:

Kindly send your CV in English to jobs@spotonta.com while including the Job Title in the subject and the consent statement in your CV.

By sharing your CV with us by email, you are consenting to the following statement.

Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones.

In the CV, or resume or application, place the following statement:

“I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through “Spot
On TA Sp. z o. o. ” and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended). ”