Content Annotator - Danish Speaking Oeiras

Content Annotator - Danish Speaking
Oeiras
Oeiras, Lisboa, Portugal

About the Company
Tech Mahindra represents the connected world, offering innovative and
- centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities to create an equal world, to be
- ready, and to create value. We are a USD 6. 5 billion company with 146, 000+ professionals across 90 countries, helping 1250 global customers including Fortune 500 companies. We are focused on leveraging
- generation technologies including 5G, blockchain, metaverse, quantum computing, cybersecurity, artificial intelligence, and more, to enable
-
- end digital transformation for global customers. We are certified as a Great Place to Work for by the Great Place to Work® Institute, included in the Bloomberg 2023 Gender-Equality Index for the fourth year in a row, and have been recognized as the only Indian IT company to make it to Dow Jones Sustainability Indices 2023, part of the DJSI World Index for the 9th consecutive year. About the Role
Seeking a Business Associate for our project to undertake labeling annotation and dialogue evaluation on text data to assess and improve. This team plays a critical role in capturing the Percentage of Queries Understood by Virtual Assistant as per Natural Language Understanding. Skills require high attention to details and ability to adapt to dynamic changes due to emerging business requirements. Each annotator/business associate is responsible for annotating the given query by comparing the available guidelines and context. When it is
- scope, the query should be annotated and when it is out of scope (ambiguous or complex) it should be flagged. The Business Associate/Annotator should have logical/reasoning capabilities, and language skills to process and make sense of the information that needs to be annotated efficiently. Responsibilities
Identifying and making sense of language patterns
Should be able to identify the patterns & the meaning from composition of words of assigned language
Able to identify similarities and differences between various intentions uttered on Virtual Assistant
Good communication skills, ability to identify the gaps and suggest improvement plans
Deliver excellent performance to achieve and exceed contractual SLAEnsuring production quality and target KRAs are met
Meet expectations of process and should be able to sense business requirements
Flexibility in working hours basis the business requirement
Maintaining confidentiality and adhering to company/customer policies
Qualifications
A Bachelor’s degree in any stream, or a related discipline
Required Skills
Excellent communication and Proficiency in Grammar (In EN & Danish)Problem-solving and logical reasoning skills
Comfortable working in a fast paced, highly collaborative, and dynamic work environment
Ability to handle pressure and a natural go getter
Please note that the successful candidate will be subject to a background check as this role involves the processing of confidential information belonging to Tech Mahindra clients and this role is directly related to the provision of financial services. Candidates must not have been convicted of committing an intentional criminal offense against the State, property, or governance procedures, of committing an intentional criminal offense in the national economy or while in service in a governmental authority, or of committing a
- related criminal offense unless criminal record thereon has been extinguished or set aside. Furthermore, candidates must not have any defaults on payment obligations towards Tech Mahindra clients to whom the services will be provided.