Congress & Events Coordinator Lisboa

Congress & Events Coordinator
Lisboa
Lisboa, Lisboa, Portugal

Factor Chave is an integrated marketing agency specializing in the health sector. As the first Professional Congress Organization (PCO) in Portugal to receive the APECATE quality certification seal, we are committed to delivering exceptional services in congress and event management.

Position: Congress & Events Coordinator

Location: Lisbon, Portugal

Type: Full-time, On-site

Role Overview:

We are looking for an experienced Congress & Events Coordinator to join our dynamic team. The ideal candidate will have a strong background in event planning and coordination, with the ability to manage congresses and events from
-
- end. This person will be responsible for client and delegate communication, providing exceptional customer service, and supporting all
- related activities. This is an excellent opportunity for someone who thrives in a
- paced environment.

Key Responsibilities:

1. Coordinate and plan congresses and events from
   -
   - end.
2. Manage communication with clients, delegates, and suppliers to ensure smooth event execution.
3. Provide
   - quality customer service, addressing inquiries and ensuring client satisfaction.
4. Handle logistical arrangements, budgeting, and scheduling for events.
5. Support the event team with various congress and
   - related activities.

Qualifications & Requirements:

1. Experience: Minimum 3 years of experience in event and/or congress coordination (mid to senior level).
2. Education: Bachelor’s degree in Event Management, Tourism, Communication, or a related field.
3. Language Skills: Native Portuguese with a good level of English.

Skills:

1. Strong event planning and management skills.
2. Excellent communication and customer service abilities.
3. Proficiency in Microsoft Office (especially Excel and Power
   Point).
4. Strong organizational skills and ability to manage time effectively under pressure.
5. Ability to multitask and handle multiple projects simultaneously.
6. Client management experience and ability to tailor responses to client needs.

Preferred Experience:

1. Previous experience in the medical and pharmaceutical sectors is highly valued.
2. Familiarity with congress and event management processes is a plus.

Other Requirements:

1. Team player with the ability to collaborate effectively.
2. Availability to work on some weekends throughout the year.

What We Offer:

1. A collaborative and supportive team environment.
2. A relaxed and flexible work atmosphere.
3. Health insurance coverage.
4. Free snacks to keep you energized throughout the day.
5. A day off on your birthday to celebrate your special day!

If you are an organized and
- oriented professional with experience in event coordination and an interest in the health industry, we'd love to hear from you!