Compliance Team Lead Lisboa

Compliance Team Lead
Lisboa
Lisboa, Lisboa, Portugal

Compliance Team Lead - LISBON

Job Description:

• Oversees and manages a team within Payments Operations
• Develops and administers team schedules and performance requirements
• Identifies improvement opportunities in workflow and team structure and suggests solutions
• Identifies opportunities to improve user experience and communicates to delivery lead and client teams
• Serves as a leader within the team and interfaces effectively with other teams
• Coaches team members to improve work performance e. g. Quality, Schedule Adherence, Attendance
• Administers performance improvement plans and other disciplinary actions as needed
• Acts as a career counsellor to team members

Qualifications:

• Experience in leading teams within KYC, EDD, AML, Transaction Monitoring or Compliance roles within the financial services industry or risk consulting services - mandatory
• English - Minimum C1
• University Diploma in financing, management or similar (preferably), or Complete 12th Grade
• Own a valid work permit or European Union/Schengen Space Nationality to legally work in Portugal
• Basic knowledge of relevant AML and CTF typologies and regulatory obligations desirable
• General knowledge of the Financial Service Industry
  - commerce, BNPL, Retail Banking products and services, etc.
• Relevant experience from working within Fin
  Tech, Banking, or Financial institutions with operational work.
• Computer and OSINT literacy
• Should protect confidential information that is entrusted to them or to which they are otherwise exposed
• Should not disclose any confidential Company, client, or
  - party information to anyone outside the Company, except as authorized
• Should not ever use confidential client,
  - party or Company information for personal gain or advantage
• Under no circumstances discuss with clients matters that concern other clients or engagements without the express authorization of such other clients
• Must immediately open and act upon security communications from Protecting Accenture
• Time management skills
• Good communication skills both in written and verbal communication